Privacy Policy

1. Introduction

At ShowBeam ("we," "our," or "us"), we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, tryshowbeam.com, and use our AI Visibility and Answer Engine Optimization (AEO) tracking tools.

By using our platform, you consent to the data practices described in this policy. If you do not agree, please do not access or use our services.

2. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically during your visit.

• Account Information: When you sign up for our trial or dashboard, we collect your name, email address, password, company name, and CMS platform details.
• Audit Data: We collect and store your website URL, competitor domain names, and target keywords to query search engines and provide your AI Visibility Score report.
• Billing Data: Payment details are processed directly by our third-party billing processor (Stripe). We do not store credit card credentials on our servers.
• Usage Information: We automatically collect log files, IP addresses, device type, browser settings, and page activities via cookies to improve the dashboard user experience.

3. How We Use Your Information

We use the collected information for the following business purposes:

• To set up and manage your ShowBeam account.
• To query AI assistants and engines to compile visibility reports and suggestions.
• To write SEO/AEO content tailored to your brand voice and auto-publish it to your site.
• To process subscription payments and send billing statements.
• To send product updates, technical notices, and priority customer support emails.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We share data only with trusted service providers essential for running our operations, including:

• Cloud hosting infrastructure (Vercel, AWS).
• AI model APIs (OpenAI, Anthropic, Google Gemini).
• Billing and subscription managers (Stripe).
• Email dispatch services (Postmark, Resend).

All providers are contractually obligated to keep your data confidential and secure.

5. Data Retention & Security

We employ industry-standard technical and organizational security measures to protect your data from unauthorized access, modification, or exposure.

We retain your account and audit history for as long as your account is active. If you cancel your plan or request account deletion, we will delete or anonymize your personal information within 30 days, except where retention is legally required.

6. Your Privacy Rights (GDPR & CCPA)

Depending on your geographic location, you have rights to access, copy, correct, or delete the personal data we store. You may also object to direct marketing or request restrictions on data processing.

To exercise any of these rights, please email us at hello@tryshowbeam.com. We will respond to your request within 30 days.

7. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy, please reach out to us at:

ShowBeam Inc.
Email: hello@tryshowbeam.com
Address: 100 Pine Street, San Francisco, CA 94111